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2116 Capital Dr, Suite 100, Wilmington · Mon–Fri 8–5For doctors & schoolsRefer a patient

For pediatricians, early intervention & schools

Refer a patient

One fax starts it. We contact the family, verify benefits, evaluate — and send the report back to you.

  • Accepting new referrals for OT and speech, infants through adolescents.
  • We contact the family directly to schedule.
  • An evaluation report back to you after every assessment. Your patient stays your patient.

What to send

What to include with the fax

  1. The order or referralA signed order is required for services billed through insurance.
  2. Recent notes and relevant historyLast visit note, growth and developmental concerns, relevant birth or medical history.
  3. Demographics and a parent contact phoneThe number we should call to schedule.
  4. Copy of the insurance cardFront and back.
  5. Diagnosis codes, if availableNot required to get started.
  6. Prior evaluations, IEP, or IFSPIf the child has any.

What happens after you fax

You’ll know where your referral stands

We’ll contact the family directly to schedule, verify benefits, and let you know once the evaluation is complete.

  1. First

    We call the family

    We verify benefits and work out scheduling with them directly.

  2. Then

    Evaluation

    A licensed OT or SLP evaluates, in the clinic, home, or school setting. Timing depends on matching the family’s availability with a therapist’s openings.

  3. After the evaluation

    Report sent to you

    The evaluation report, with findings and plan of care, sent back to your office.

  4. Ongoing

    Updates, and the child stays yours

    Progress notes as care continues. Your patient stays your patient.

Checking on a referral? Call 910-313-2111.

OT Solutions at a glance

Since
2001 — locally owned, 25 years in Wilmington
Ages
Infants through adolescents
Settings
Clinic, home, childcare, preschool, private school
Counties
New Hanover, Brunswick, Columbus, Pender, Sampson
Insurance
Most major plans — we verify benefits for the family
Status
Accepting new referrals

Who we see

Occupational and speech therapy, one team

Licensed pediatric OTs (OTR/L), certified OT assistants (COTA), ASHA-certified SLPs (CCC-SLP), and an SLP assistant. Assistants work under licensed-therapist supervision. One-on-one therapy.

Occupational therapy

Lead OT: Karen Harradine, OTR/L — with us since 2007

  • Fine and gross motor delay
  • Handwriting and school readiness
  • Coordination and balance
  • Sensory processing and regulation
  • Visual processing
  • Self-care skills
  • Feeding and oral motor concerns

Speech-language pathology

Lead SLP: Susan Cypher, M.S., CCC-SLP

  • Expressive and receptive language delay
  • Articulation
  • Childhood apraxia of speech
  • Fluency
  • Pragmatic and social communication
  • Aural rehabilitation for hearing loss
  • AAC and assistive technology
  • Sensory and oral motor feeding therapy

Common referral diagnoses

  • Autism spectrum disorder
  • ADHD
  • Cerebral palsy
  • Down syndrome and other genetic conditions
  • Prematurity and high-risk infants
  • Learning disorders
  • Sensory processing disorder
  • Muscular dystrophy
  • Neurological impairment
  • Global developmental delay
  • Torticollis and positioning
  • Feeding and growth concerns
  • Motor delay and low tone

No diagnosis? Refer on the concern — the evaluation is how we find out.

Specialized training includes

  • SOS Approach to Feeding
  • Beckman Oral Motor Protocol
  • Interactive Metronome
  • Therapeutic Listening
  • The Alert Program
  • DIR/Floortime
  • Handwriting Without Tears

Early intervention

For service coordinators and IFSP teams

Infants and toddlers treated in the natural environment, in the home or childcare setting, by licensed pediatric therapists who live here.

Birth to 3

Families in the NC Infant-Toddler Program, and families who want private therapy alongside it.

Turning 3

Children transitioning out of early intervention who still need OT or speech. Continuity when a child ages out at three and moves to private therapy.

What we provide

  • OT and speech evaluations and treatment
  • In-home and childcare-based sessions in the child’s daily routine
  • Feeding therapy, including sensory and oral motor approaches
  • Parent and caregiver coaching
  • Written reports and progress notes for the IFSP team

NICU follow-up and high-risk infants welcome. To refer, fax 910-313-2119 or call 910-313-2111.

Preschools, daycares & private schools

Therapy that fits into the school day

We see children on-site at childcare centers, preschools, and private schools, so therapy happens where they learn and play.

On-site sessions

One-on-one therapy at your center or school, scheduled around the child’s day.

Working with teachers

Our therapists share what they’re working on and simple strategies that carry into the classroom.

How to reach us

Have a family who might need help? Share our number with them — families can call us directly — or call us yourself at 910-313-2111.

Referral questions

Frequently asked

Do families need a diagnosis before referring?

No. Refer on the concern. The evaluation tells us what the child needs.

Can a family self-refer?

Yes, families can call us directly at 910-313-2111. A physician order is required for services billed through insurance, so we’ll ask them to have one faxed over.

Do you take Medicaid?

[Confirm NC Medicaid and Medicaid managed-care plans accepted.] We accept most major plans and verify benefits for every family.

Can a child get private therapy alongside school or early intervention services?

Yes. We see families in the Infant-Toddler Program who want private therapy alongside it, and children who receive school-based services.

How do we check on a patient’s status?

Call 910-313-2111. Office hours: Mon–Fri, 8:00–5:00.

For every referral partner

Want to meet the team?

We’re glad to come to a staff meeting, bring lunch, and walk through what we do and how referrals work — for pediatric offices, early intervention teams, and schools alike.

Call 910-313-2111 to set it up

Referral fax

910-313-2119

Please send:

  • The order or referral
  • Recent notes
  • A copy of the insurance card

Questions? Call 910-313-2111.

Call 910-313-2111