Draft for review · highlighted items need confirmation from the office
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Home Notices Nondiscrimination

Required notice

Notice of Nondiscrimination

Every family is welcome here. This notice explains that promise and how to speak up if you believe we fell short of it.

What this notice is

Section 1557 of the Affordable Care Act is the part of federal law that says health care providers cannot treat people differently because of race, color, national origin, age, disability, or sex. Practices that receive federal funds are required to post a notice saying so.

The notice has to be conspicuously posted — meaning it must be easy to find, not buried. That includes the practice’s website, the office itself, and significant communications with patients.

A practice with 15 or more employees also has to name a person responsible for handling complaints and explain how to file a grievance.

Our official notice

Official notice text goes here

[Placeholder — insert OT Solutions, Inc.’s official Section 1557 Notice of Nondiscrimination, exactly as adopted. Needed from the office: (1) the full adopted notice text, (2) confirmation of whether the practice has 15 or more employees, and (3) the effective date. Do not paraphrase — post it as written.]

How to file a grievance

Grievance contact and procedure go here

[Placeholder — required if the practice has 15 or more employees. Needed from the office: (1) the name and title of the Section 1557 Civil Rights Coordinator or grievance contact, (2) that person’s mailing address, phone number, TTY number, and email address, (3) the practice’s written grievance procedure, and (4) the practice’s standard language for filing a complaint with the U.S. Department of Health and Human Services Office for Civil Rights, including the portal address and mailing address.]

Related

Free language help is available. See our language assistance notice. If you have a question about any of this, call us at 910-313-2111.

Editor’s note: this page is a draft shell. It needs review by the practice’s attorney or compliance advisor before launch, and the official notice and grievance contact must be supplied by the practice.
Call 910-313-2111